Family Electrician Tugun FAQs

We give you clear pricing before we start, so you always know the cost before any work begins. Nothing is hidden and nothing is added later. Options are discussed with your technician on site once they have had a proper look.

It depends on the job. A power point costs less than a full switchboard upgrade, which is why we assess the work first rather than guess a figure over the phone. You get clear pricing before we start, with no hourly surprises.

We assess the job on site, explain what is involved in plain language, and give you clear pricing before we start. Options are discussed with your technician so you understand exactly what you are paying for, with no pressure to say yes on the spot and no hidden extras afterwards.

Yes. We hold Electrical Licence #83326 and our team are Accredited Master Electricians, fully licensed and insured for residential and commercial work. Every job across Tugun is completed to the AS/NZS 3000 Wiring Rules and left safe, from a small repair to a full switchboard upgrade.

Yes. In Queensland, adding or moving power points is licensed electrical work, not a legal DIY job, no matter how simple it looks. It is about keeping your family safe, not just ticking a box. Our general electrical team handles it properly and leaves it compliant.

Yes. We are fully licensed and insured, and every job is backed by our workmanship guarantee. If something is not right after we leave, we come back and sort it at no extra cost to you. That guarantee applies across everything we do, big or small.

No. A burnt outlet, a hot switch plate, or a point that crackles when you plug something in is a warning sign, not a nuisance. Switch off the circuit at the switchboard and call us straight away. Older beach cottage wiring makes this a real fire risk.

We offer same-day and emergency service across Tugun and often get there within the hour for genuine emergencies. Same-day service is offered where availability allows, so calling early in the day gives you the best chance of a technician before evening.

Yes. For urgent, unsafe faults such as a burning smell, sparking outlets, or a tripped circuit breaker that will not reset, call us straight away rather than waiting to see if it settles down. Do not wait on something that could be dangerous, day or night.

Switch off the affected circuit at the switchboard, keep everyone clear of any sparking point or damaged wiring, and do not touch anything that looks burnt or hot. Do not attempt a repair yourself. Call us and describe what you are seeing.

We assess your existing board, replace old fuses with modern safety switches, and bring everything up to the current AS/NZS 3000 standard. Many older Tugun beach cottages still run ceramic-fuse boards that need this. See our switchboard upgrades service for the full picture.

Yes. Power points, downlights, LED upgrades and outdoor lighting are everyday jobs for our team across Tugun, from a single extra point to a full room rewire. Our light installation service fits it cleanly and safely, exactly where you need it, with the load properly balanced.

Yes. We install home EV chargers and check your switchboard can handle the extra load before we size and wire the circuit. It is a common upgrade alongside a switchboard update for older Tugun homes. Ask about our EV charger installation service.

Yes. Common for the post-war beach cottages and older holiday units around Tugun. We check the switchboard, safety switches, wiring and smoke alarms, and give you a clear picture of what needs sorting. Our safety inspections team handles it all.

Yes, homes and businesses both. The cafes and shops along Golden Four Drive and Kaleena Street rely on us for compliant, reliable power and fast turnarounds when something goes down. Our commercial electrical team keeps premises trading with minimal disruption.

Yes, Tugun and the surrounding southern Gold Coast suburbs. Alongside Tugun we regularly work in Coolangatta and Currumbin Waters, all with the same licensed, local service, clear pricing before we start, and a fast response.

Yes. Beachfront homes and units along Golden Four Drive sit in salt-laden air that corrodes outdoor points, meter boxes and switchboards faster than inland suburbs. We use fittings suited to the coastal climate and check for corrosion during safety inspections.

Many older Tugun beach cottages still run original ceramic-fuse boards without modern safety switches, and renovations adding aircon load make the problem worse. A switchboard upgrade brings the board up to current standards and leaves it safe for the whole family.